What You’ll Do
* Support the Systems Manager in maintaining and improving our internal processes
* Keep Google Sheets, CRMs, and reporting dashboards accurate and up to date
* Help set up automations, integrations, and workflows (Zapier, Make, Go High Level, etc.)
* Assist with onboarding/offboarding processes for clients and team members
* Troubleshoot issues across tools and systems before they become problems
* Take ownership of admin and operational tasks so the Systems Manager can focus on higher-level strategy
Who You Are
* Confident with Google Sheets, Google Workspace, and online tools
* Comfortable learning and using new tech quickly
* Highly organised, detail-driven, and reliable under pressure
* A proactive problem solver — you spot inefficiencies and fix them without being told
* Strong communicator in both written and spoken English
* Bonus: experience with CRMs, marketing tools, or agency operations
Why This Role Matters
You’ll be the **right hand to the Systems Manager**, making sure our agency runs like a machine. Every smooth handoff, every automated workflow, every clean report — you’ll have had a hand in making it happen. Without you, things break. With you, things scale.
The Opportunity
* Learn directly from our Systems Manager and build technical operations skills
* Work on real systems that power a multi-country, fast-scaling agency
* Remote-first role with flexibility and growth potential
* Clear path to grow into operations, systems, or client success leadership
